Shop with Confidence at goHastings.com:
At goHastings, we understand your concerns about online privacy and security. We appreciate the trust you place in goHastings.com, and we are committed to respecting your privacy and the security of your personal information. That's one of the reasons we maintain rigorous standards to ensure your personal information is safe when you shop at goHastings.com. Our Security and Privacy Policy, updated on March 6, 2012, describes the information we collect on the goHastings.com website and how we use it.

Summary of Privacy Practices:
Here is a quick summary of our key privacy practices:

We collect personally identifiable information that you voluntarily share with us, for example when you decide to make a purchase on our website. We also collect anonymous information that your browser typically shares with websites, such as your browser type, IP address, and the date and time of your visit.

When you provide your personal information, we use encrypted transmissions to secure the information. We have policies and procedures to keep your personal information confidential and to limit access to those with a legitimate need to use the information.

We use the personal information that we collect to provide customer service and for our internal business and marketing purposes. If the contractors who help us provide our services have access to your data, we require them to keep the information confidential and prohibit them from using it for any other purposes.

We do not sell or rent your personal information to others. We may occasionally partner with other companies for promotions and sweepstakes, and these partners may also have access to the information that you submit in connection with the promotion or sweepstakes. If we do this, we will disclose it in the rules associated with the promotion or sweepstakes and will clearly identify our partner company.

We use marketing companies to serve our advertisements over the Internet. While we do not provide them with any personal information about our website visitors, they may collect anonymous information about those who interact with our ads and use the information to deliver behavioral advertising.

You may continue reading for a more detailed explanation about how we collect, use, disclose and protect your information.

What We Do to Protect Your Information:
We use encryption technology for secure transmission of any personal information you provide while using goHastings.com. All transactions at our site are conducted using up to 2048-bit Secure Sockets Layer (SSL) encryption. You can easily determine when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from "http" to "https" when you are transmitting information protected by SSL encryption. The "s" in "https" stands for "secure."

What You Can Do:
Popular web browsers (such as Internet Explorer, Safari and Firefox) support SSL technology. To ensure you're getting the best protection available, we recommend using the latest version of your browser software and downloading security updates as they become available.

Following are a few more suggestions for maintaining the security of your computer and the information you provide online:

Install software only if you are certain it is from a trusted source.

Use public computers only if they are maintained by a trusted source, and always be sure to log out of your goHastings.com account and shut down the web browser before leaving the computer.

If you are presented with a link to goHastings.com in email or on another site, and are unsure whether it is valid, do not click the link. Instead, type www.goHastings.com in your browser's address field to access our site directly.

Note: Email is not a secure form of communication. Please do not send us your credit card number or other personal information via email.

Assurance of Privacy and Private Information Given:
Hastings Entertainment does not sell or rent your personal information to any partner or business or private entity of any form. We generally do not disclose your information to anyone else except as listed below.

Order Transaction Process:
As a part of our transaction process we do require a list of personal information such as name, mailing/billing address(s), contact information, email address, and credit card information. We may also ask for demographical information such as age, sex, personal interest and questions to better serve you, but we do not require you to provide such information to complete the transaction. We reserve the right to end any sale at any point in the process without any considerations. Hastings reserves the right to cancel orders as it sees fit within its discretion.

In order for us to transact your order we do authorize select third party partners to use your information, but only to perform the service(s) that we authorized them to perform to complete the transaction. We only provide them with the information they need to fulfill their service and nothing more. They are required to abide by the terms of our Privacy Policy and take reasonable measures to ensure your personal information is secured. If you believe that any of our partners has misused your information, please report your concerns immediately to webmaster@gohastings.com. Listed below is where we may need to share information about you to complete your transaction:

What happens to your credit card information:
We share your personal information, including your Credit Card information with banks and our Fraud Service to complete the transaction you requested.

Banks:
We exchange information relevant to processing your requested transaction with encryption-secured lines of communication. We only share the information your bank requires to complete the transaction. You should realize no form of purchasing with credit cards are secured to the point of 100% and that there could be, however slight, inherent risks. With that being stated we will be diligent to insure that your information is secured within reason as a valued customer of goHastings.com. Your credit information is also protected by the Fair Credit Billing Act. See Credit Fraud to understand your rights and protection provided by the federal government and Hastings Entertainment.

Delivery Companies:
We provide delivery companies only with relevant information to perform their paid service(s). This traditionally only contains your name, address and contact information. We prohibit our delivery partners from using your information for any other purposes other than what they are paid to perform.

Contest and/or Sweepstakes:
From time to time we enlist the expertise of third party companies to assist us in facilitating contests and/or sweepstakes. These third party experts are required to adhere to our Privacy Policy and not use your information except as necessary for the contest and/or sweepstakes. The standard information shared with these companies is name, address and contact information unless stated otherwise in the conditions. This information is strictly for administrative purposes only and can not be used by these companies for any other purposes.

From time to time we may partner with another company, such as a movie studio or a record label, to help us sponsor a contest or sweepstakes. When we do this, our partner may also receive and have the independent right to use the information that you submit in connection with the contest or sweepstakes. In those situations, we will clearly identify who we have partnered with, and the contest or sweepstakes rules will inform you whether your information will be shared with our partner.

Business Operations, Law Enforcement and Legal Actions:
We may release your information without prior notice when we believe it is appropriate to prevent fraud; to comply with law or to cooperate with law enforcement activity or other governmental request; to respond to subpoenas, court orders or administrative agency requests for information; to enforce our policies; to protect the rights, property and safety of our business and of others; or when required or otherwise permitted by law. For example, we may share information with law enforcement if we reasonably believe that someone is using or attempting to use our site for illegal reasons.  If there is a sale or merger of the company, division or business unit that operates this site, we may also transfer the information we have collected in connection with such sale or merger.

Site Data Collection:
We collect site browsing and behavioral information through use of cookies and other information collecting “web beacons” or “click stream technology” that are automatically accepted by default of most browsers and are not harmful to your computer. This information is anonymous and contains no private information and only collects information pertaining to your interaction of our site. This information can be used by goHastings.com to better understand the behaviors of our customers and to improve site experience.

We also use Google Analytics to help us gather statistical information about the visitors to our site and how they use the site. Google Analytics collects anonymous information about visitors to our website and reports information to us on an aggregate basis.  If you would like to learn more about Google Analytics, please click here.

We do, from time to time, share anonymous information with business partners that we enlist to assist us in providing a better customer experience when shopping or browsing our website. This information is strictly for administrative and analytical purposes only and can not be used by our partners for any other purposes that we do not deem acceptable. We also reserve the right to license or sell aggregate information about the visitors to our website, but this information will not be individually identifiable.

Behavioral Targeting:
We use various affiliate marketers to serve advertisements about our company across the web. We do not provide any personal information about our website visitors to the affiliate marketers, but the affiliate marketers may use cookies and other tracking technologies to collect anonymous data, such as the specific ad that you viewed, the time and place of such viewing, and whether you ended up buying something on our website.

Affiliate marketers use tracking technologies such as cookies and action tags when serving ads. These commonly used technologies are used for auditing, research and reporting purposes. If you prefer not to accept cookies for behavioral marketing purposes, you can visit the website of the Network Advertising Initiative and opt out of such cookies placed by its members by visiting the following website: http://www.networkadvertising.org/managing/opt_out.asp.

Fraud Commitment:
Your personal information is secured and protected both in our commitment to you, our customer, and under the Fair Credit Billing Act, which states that you are not responsible for fraudulent charges over $50.

Shipping
Click Here for Shipping Information

Electronic Emails and Marketing:
All email and marketing communications are strictly voluntary. It is your responsibility to communicate with us if you wish to change the status of our voluntary communications. If you wish to opt-out of our communications please choose the “One-Click Unsubscribe” on the email communication. Please allow up to 3 days for processing of your request. If you wish to start subscribing to communications please subscribe via your goHastings.com account. Upon placing any order or entering any type of contests and/or sweepstakes with us, the default for subscribing to our communications is set to yes for your convenience. If you do not wish to subscribe please unselect the box.

Children:
Our site is an open platform to any customer or audience type; with that being stated, we do not intentionally direct its use to children under the age of 13 years of age. We will not knowingly collect information about children under the age of 13. If you are under the age of 13, please do not register as a user and do not submit your personal information.  If you are a parent who believes that we have collected information about a child under age 13, please contact us at webmaster@gohastings.com with your child's name and address, and we will be happy to delete the information we have about your child from our records and upon request provide information in accordance with the Children's Online Privacy Protection Act.

Links to Other Sites:
Occasionally we provide links on our web site to other sites to enhance the functionality and shopping experience. These sites operate independently of goHastings.com and have established their own security and privacy policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Changes to This Policy:
Our business and the laws that regulate us change from time to time, and we reserve the right to change this policy. If we do change this policy, we will post the revised version on this site. If we propose to change our policy in a way that would permit us to make additional uses of information that we had previously collected about you, we will provide you with a meaningful way to opt out of those additional uses.